![]() ![]() Thankfully, we had been perfecting the in-person process for the past several months, so we were able to swing it to remote work quickly. Today that is all done remotely so hires can work remotely. You can't fiddle with the phones or reply to emails or texts.Įven before all of this, we had been working on our onboarding plan so from day one a new hire would understand what planet they landed on when they joined. Onboarding takes a village to begin with - from the trainers to the hiring managers - to ensure our new Zoomies are fully functional. It's more important to pay attention to your interview and watch all the cues. We are pretty good at picking our people in general, but in the video world, that means not to multitask. ![]() We need people, but we are not willing to sacrifice values. The most important thing, from our perspective, since we have a value-driven culture, is to not change the process, because hiring has become video-driven. But we can't do any of the interviews in person right now. We are growing and adding to our workforce, largely in technical support, which is an area that is experiencing a tenfold surge in volume with all the new Zoom users. But adjusting to life working from home is something we have had to deal with, such as childcare and pets. What we had going for us is that all employees know the products, such as videoconferencing, chat functions, breakout rooms and so on. So this has been an adjustment for the company. They were working from home comprising 25% to 30% of our total workforce. How has the transition been for you and your employees?īefore the coronavirus pandemic, most of our employees were working from our offices in San Jose, Santa Barbara, Kansas City, Denver and Atlanta, as well as in our international offices in several major cities in APAC and EMEA, with the exception of our sales teams in the field. I'm surprised to learn you weren't a fully remote team prior to this point. ![]() A month ago about 25% of the team had joined since the IPO now I think that has risen to about a third. It feels a little surreal that we were just at NASDAQ ringing the bell and now we are here. I joined Zoom in January 2019, just before we went public on April 17 last year. There's no beginning, middle and end to the days right now. There is a lot going on to keep the lights on and engines running. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit ![]()
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